Last updated: July 2026

This Privacy Policy explains how Blink PropertyCare ("Blink", "we", "us") collects and uses your information when you contact us or use our services in Lagos, Nigeria.

1. Information we collect

We collect only what we need to respond to you and provide service:

Contact detailsyour name and phone/WhatsApp number, and email if you provide it.
Property detailsproperty type, location/area, and the maintenance issue or service you're asking about.
Messagesthe content of your WhatsApp messages, contact-form submissions, calls or emails.
Basic website datalimited technical/analytics data if analytics is enabled (see Cookies & analytics).

2. How we use your information

To respond to enquiries and provide quotes.
To schedule, carry out and follow up on maintenance services.
To send service reminders and photo-backed reports.
To keep records of work done for you.
To improve our service and communicate about your requests.

3. We do not sell your data

We do not sell or rent your personal information. We only share it where necessary to deliver the service you asked for: for example, with a technician assigned to your job, or a qualified specialist we escalate a technical fault to with your awareness, or where required by law.

4. Third-party services

We use WhatsApp to communicate and book, and our contact form is processed by our form-handling provider (Web3Forms), which forwards your message to us by email. Those providers process your message under their own terms and privacy policies. Please avoid sending sensitive financial details, passwords or ID numbers through these channels.

5. Data retention

We keep your information for as long as needed to provide our services, maintain reasonable business and service records, and meet legal obligations. You can ask us to delete information we are not required to keep.

6. Your choices & data requests

You can ask us to access, correct or delete your personal information, or to stop contacting you. To make a request, message us on WhatsApp, call 0701 140 6300, or email care@blinkconnect.com.ng. We'll respond within a reasonable time.

7. Cookies & analytics

This site uses minimal cookies. If we enable analytics, it helps us understand general, aggregated usage (such as which pages are visited) to improve the site, not to identify you personally. You can control cookies through your browser settings.

8. Security

We take reasonable steps to protect the information you share with us. No method of transmission or storage is completely secure, so we cannot guarantee absolute security, but we treat your data carefully and limit who can access it.

9. Children

Our services are intended for property owners, managers and adults. We do not knowingly collect personal information from children.

10. Changes to this policy

We may update this Privacy Policy from time to time. The current version is the one published on this page.

11. Contact

Questions about your privacy or this policy? Contact Blink PropertyCare on WhatsApp, by phone on 0701 140 6300, or by email at care@blinkconnect.com.ng.

Privacy Policy